Privacy Policy - Schrello.com

Last updated: June 2026

OVERVIEW

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Schrello.com.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Shopify or any third-party services you access through this site. You can reference the Shopify Privacy Policy to learn more about its privacy practices.

INFORMATION I COLLECT

To fulfil your order, you must provide me with certain information, such as your name, email address, postal address, payment information, and the details of the product that you're ordering.

I also collect information you provide voluntarily, such as when you sign up to a mailing list or contact me directly.

WHY I NEED YOUR INFORMATION AND HOW I USE IT

I rely on a number of legal bases to collect, use, and share your information, including:

  • Performance of a contract: as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
  • Consent: when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
  • Legal obligation: if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
  • Legitimate interests: as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as (1) providing and improving my services, and (2) complying with applicable platform and legal obligations.

INFORMATION SHARING AND DISCLOSURE

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

  • Shopify. My store is hosted on Shopify Inc., which provides the e-commerce platform through which I sell products and services. Your data is stored through Shopify's data storage, databases, and the general Shopify application. Shopify stores your data on a secure server behind a firewall.
  • Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies and email marketing platforms. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
  • Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
  • Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

DATA RETENTION

I retain your personal information only for as long as necessary to provide you with my services and as described in this Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

TRANSFERS OF PERSONAL INFORMATION OUTSIDE THE UK/EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction.

Where I transfer personal data outside the UK or EU, I do so on the basis of appropriate safeguards, including Standard Contractual Clauses (SCCs) approved by the relevant authorities. Shopify, which hosts this store, maintains SCCs for international data transfers. For more information, please refer to Shopify's privacy documentation.

YOUR RIGHTS

If you reside in certain territories, including the UK or EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases:

  • Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
  • Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
  • Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
  • Complain. If you reside in the UK, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk. If you reside in the EU, you have the right to raise a concern with your local data protection authority.

HOW TO CONTACT ME

For purposes of UK and EU data protection law, I (Schrello) am the data controller of your personal information. If you have any questions or concerns, you may contact me at hello@schrello.com.